Patient Rights

If you have a problem or suggestion, we would like to hear about it.

Please feel free to talk to your Doctor or Practice Manager. It is the Practice Policy to request these complaints/suggestions/concerns in writing. We take your concerns, suggestions and complaints seriously.

However if you wish to take the matter further and feel that you need to discuss the matter outside the surgery, there are several options available including contacting:

The Medical Registration Board, AMA, or Healthcare Complaints CommissionTheir address as follows:
Health Quality and Complaints Commission
GPO Box 3089
Brisbane QLD             Telephone: (07) 3120 5999