Patient Rights

If you have a problem or suggestion, we would like to hear about it.

Please feel free to talk to your Doctor or Practice Manager. It is the Practice Policy to request these complaints/suggestions/concerns in writing. We take your concerns, suggestions and complaints seriously.

However if you wish to take the matter further and feel that you need to discuss the matter outside the surgery, there are several options available including contacting:

The Medical Registration Board, AMA, or Healthcare Complaints CommissionTheir address as follows:
Health Quality and Complaints Commission
GPO Box 3089
Brisbane QLD             Telephone: (07) 3120 5999

* Please be aware that our Practice is a private billing practice,  for fees please call clinic.  Consultation Fees vary according to treatments, please call our reception in case of any queries. Cancellation fees apply: A cancellation fee applies if you fail to attend or cancel on the day of your appointment. 48 hours’ notice is required.

Latest News

The Future of Skin Rejuvenation: Trends and Treatments in 2024

The Future of Skin Rejuvenation: Trends and Treatments in 2024

Whether you’re intrigued by advanced laser technologies, or eco-friendly skincare products, lets explore the newest trends that cater to every skin type and concern. Stay ahead of the curve and learn how these breakthroughs can enhance your skin care routine and deliver impressive results. Lets discover the Future of Skin Rejuvenation in 2024!

Read More »
Skin Cancer Prevention: Beyond the Basics

Skin Cancer Prevention: Beyond the Basics

Are you doing enough to shield your skin from the sun’s harmful rays?
From the importance of dietary choices to the role of cutting-edge clothing technology and regular skin checks, learn how to enhance your skin protection regime effectively. Plus, discover why regular consultations with a skin doctor are crucial in detecting and preventing skin cancer early.

Read More »